Congratulations on your Kwik Goal equipment purchase. We are confident in the quality of our equipment. The objective of our manufacturing design specifications is to ensure user safety and product durability. Our Product Guarantee further enhances the value of your purchase – you can feel secure in your decision to buy Kwik Goal Products. Kwik Goal guarantees to you, the original consumer-purchaser, that all Kwik Goal products are free of defects in material and/or workmanship for the determined lifespan of the product.
If you are experiencing an issue with any Kwik Goal product, please contact Kwik Goal with any questions or concerns for prompt and accurate assistance. Kwik Goal will repair or replace any product that has failed (in accordance to Kwik Goal Product Guarantee Guidelines), and will cover shipping costs (standard ground shipping) for delivery to you of the repaired/replaced item. This guarantee does not include defects or damage caused by improper installation or operation, accidents, fire, flood, wind, hail or other Acts of God, extraordinary impact, vandalism, riot or civil disorder, misuse, abuse, exposure to harmful fumes, vapors or chemical pollutants in the atmosphere or otherwise, and does not cover deterioration due to normal wear and tear. Unauthorized alteration or modification of any Kwik Goal product will void this guarantee. Please call our Customer Service Department at 800-531-4252 or email [email protected] for further information.
All guarantee claims must be processed directly through Kwik Goal. Damaged or defective products must be properly packaged and shipped back to Kwik Goal. The Guarantee request will be processed upon receipt.
Shipping costs of repaired or replaced product are for standard ground shipping via Kwik Goal’s preferred shipping agent in the continental U.S. Expedited service is available for an additional fee, which is equal to the difference between Kwik Goal’s standard service and user’s choice of expedited service and/or user’s preferred service provider.
Products Covered by Guarantee
Kwik Goal products are defined as products designed, manufactured and branded by Kwik Goal and “lifespan” of product is defined as a term which meets the anticipated life (See Product Guidelines) of each product from original date of purchase. Kwik Goal makes no guarantees either expressed or implied other than as set forth herein and shall not be liable for any incidental, special or consequential damages with respect to Kwik Goal products covered by this guarantee; its complete liability and the owner’s exclusive remedy being limited to repair or replacement on the basis stated herein. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This guarantee will not apply to Kwik Goal products sold outside of the United States and Canada. This guarantee gives you specific legal rights and you may have other legal rights which may vary from state to state.
Kwik Goal reserves the right to make any modifications or changes to this Product Guarantee Policy at any time without any prior written or verbal notice to the consumer. When a Kwik Goal product has been discontinued, modified, upgraded, improved or replaced with newer technology, Kwik Goal will advise user of optional improvement/upgrade services which may be available, in some instances with additional charges.
How to Maximize the Life of Your Product
The sun and weather are the two biggest factors that contribute to the wear and tear of most athletic equipment. Storing equipment during the off-season or down times will help control the ultraviolet radiation exposure that breaks down many plastic based products.
Keeping equipment in storage will also limit the product’s exposure to equipment damaging weather issues like temperature change, evaporation, freeze/thaw cycles and heavy winds.
Moving bigger items, like goals and seating, into secure areas when not in use will also limit the potential for vandalism and damage due to major weather events.